City reports progress on computer fix
City of Lawton officials said that progress continues to be made on the city's network after problems in late August took the entire system off line.
City administrators said the city's information technology department is working with Oklahoma Cyber Security, OneNet and Quasar Data Center to restore many technological systems and work stations.
Some departments, E-911 fully operational
To date, the Human Resources, Finance Services, Revenue Services and Municipal Court departments are fully operational, as is the E-911 center the City of Lawton's dispatch center worked off of a backup system during the first several days of the outage. Portions of Information Technology and Lawton Police Department OLETS are functional. Web mail and basic digital applications also are accessible by city employees housed at Lawton City Hall, the Finance Department and Municipal Court.
In addition, while the revenue services (water bill) division is fully operational, city officials said utility bills may arrive later than expected, but billing due dates will be adjusted accordingly. Water bills for the month of September will be estimated rather than read (the designation will be shown by an E next to the reading on the bill) because digital readings cannot be transmitted at this time. Estimates will be based on the average usage of each household for the last three months, city officials said Tuesday.
City officials said a complex series of scans is being run on 25 city servers in order to restore other departments and retrieve various systems, documents and files.
"We are adding additional security measures as we move forward, which is why this process has been prolonged," said IT Supervisor Cindy Price. "We appreciate the patience, support and understanding of both our staff and citizens."